POLICIES - Please Read - POLICIES

Masks are required by all passengers and drivers on the shuttle.  All seats are open for sale and seating is sold to capacity. Baggage limitations are strictly enforced. 

TICKETLESS: You do NOT need to print your print at home ticket, you will be checked in by name. We are Ticketless.

Baggage policy: Space is limited on the vehicle.  Included in your ticket is up to 1 backpack/bag per person that MUST be carried in your lap.  Large items and additional bags, sleeping bags, packs, surfboards, large totes, coolers, bicycles, and 4-wheeled carts are prohibited. If you plan on bringing more than one bag or bringing camping gear please contact a gear haul service such as Catalina Backcountry at 310-913-9036. 

Lithium batteries are not allowed on the shuttle.

Ticket Change Policy - No ticket time exchanges within 24 hours until departure.  More than 24 hours until departure there is a $2.00 per ticket per/per leg fee.

Cancellation Policy - Tickets canceled within 24 hours prior to departure are non-refundable.  Web convenience fees are never refundable. 

Pet Policy - We welcome dogs and service animals; all dogs are required to purchase an additional seat.  Pet dogs must have a muzzle or be in a crate.  please notify guest services in advance if you will have an animal at 310-510-2595 x0

Babies and young children - please note that we abide by all current California laws regarding car seat requirements and a shuttle seat must be purchased to accommodate the car seat: no children seated on laps are allowed.  Please notify us in advance if you need to borrow a booster or car seat to assure we can accommodate you. 

Little Harbor Runs: The shuttle will only go to Little Harbor if there are paid reservations in advance.