POLICIES - Please Read - POLICIES

Masks are required by all passengers and drivers on the shuttle.  All seats are open for sale and seating is sold to capacity. Baggage limitations are strictly enforced. 

Baggage policy: Space is limited on the vehicle.  Included in your ticket is up to 1 backpack/bag per person that MUST be carried in your lap.  Large items and additional bags, sleeping bags, packs, surfboards, large totes, coolers, bicycles, and 4-wheeled carts are prohibited. If you plan on bringing more than one bag or bringing camping gear please contact a gear haul service such as Catalina Backcountry at 310-913-9036. 

Lithium batteries are not allowed on the shuttle.

Ticket Change Policy - No ticket time exchanges within 24 hours until departure.  More than 24 hours until departure there is a $2.00 per ticket per/per leg fee.

Cancellation Policy - Tickets canceled within 24 hours prior to departure are non-refundable.  Web convenience fees are never refundable. 

Pet Policy - We welcome dogs and service animals; all dogs are required to purchase an additional seat.  Pet dogs must have a muzzle or be in a crate.  please notify guest services in advance if you will have an animal at 310-510-2595 x0

Babies and young children - please note that we abide by all current California laws regarding car seat requirements and a shuttle seat must be purchased to accommodate the car seat: no children seated on laps are allowed.  Please notify us in advance if you need to borrow a booster or car seat to assure we can accommodate you. 

Little Harbor Runs: The shuttle will only go to Little Harbor if there are paid reservations in advance.